Apply for this Job

Sector: Residential Development | Job Type: Permanent | Salary: inc. full package

Customer Relations Manager – Surrey – Residential Construction 

Our client is one of the leading Residential Developers in the UK, with an enviable portfolio, strong reputation and fantastic pipeline for future developments.

The need now exists for a Customer Relations Manager, reporting into the Head of Customer Service to act as the pivotal contact for customers as they move into their new homes.

The ideal candidate will posess experience in the following -

-Senior stakeholder engagement.

-Housebuilding or related industry experience.

-Ability to work independently, prioritise work and take initiative.

-Strong project management skills.

-Able to demonstrate efficiency and reliability in previous roles.

-Ability to think ahead and forecast customer issues.

-Great Interpersonal, communication and relationship skills.

-Comfortable managing complex internal relationships and able to challenge appropriately.

- Face to face customer services experience

For the right candidate, my client will offer a strong remuneration package along with excellent development and progression opportunities,

0207 609 7769


Advanced Search

Industry News

LJB News

LJB News


  • I have worked with LJB & Co for over 10 years. They have consistently delivered a solid and reliable recruitment service with the minimum fuss and without the usual 'hard-sales' approach.

    abc, Operations Director - Galliford Try

  • LJB & Co has successfully partnered our business for approximately three years. I have been extremely pleased with all aspects of their recruitment process, from the initial liaison qualifying my ...

    abc, Construction Director - Mansell - Balfour Beatty Group

  • LJB & Co quickly gained an understanding of our requirements by listening to us and taking the time to understand how we work. We get a lot of calls from recruitment companies promising the best ...

    abc, Contracts Manager - BAM Construction

  • I have used LJB & Co for over six years and have nothing but praise for the level of service I have received. The quality of candidates has always been second-to-none and I would certainly recommend ...

    abc, Commercial Manager - Willmott Dixon Group

  • LJB & Co is one of the best agencies I have come across. Their tenacious attention to detail and their work ethic is of the highest level. They approach all challenges in a consultative manner, ...

    abc, Director - Climate Facilities

  • I have used LJB & Co as my preferred agency of choice for almost 10 years. They are a completely ethical and trustworthy organisation with a thorough understanding of the Construction industry and ...

    abc, Senior Project Manager - Overbury Plc

  • I have known the team at LJB & Co for nearly 15 years. They were supplying me with staff in London prior to my departure overseas for which they provided valuable leads. They secured a number of ...

    abc, Operations Director - Services & Trade Co LLC

Read More